1. Shipments are always packed in a gray, damage-resistant box that does not reveal the contents.
2. The name of our company as the sender appears on the package: Comax Group Sp.zo.o.. The name sextoyshop.com and the store logo are not used at all.
HOW TO SHIPP OUR DISCREET PARCELS
a) to an InPost parcel locker - you will collect the parcel at the parcel locker selected when placing the order within 48 hours. Information about the possibility of collecting the parcel will be sent to you via SMS.
b) Post office - collection at a post office - you can collect the parcel only in person at the post office of your choice within 48 hours. Information about the possibility of collecting the parcel will be sent to you via SMS.
c) in person - the parcel will be delivered by a courier company within 48 hours.
DISCRETION AND ANONYMITY
We guarantee 100% discretion and complete security of your data, which we will use only once to process the order. If you register on the website while shopping, your personal data will be immediately deleted from the database. Our discreet sexshop will provide you with anonymity and full discretion at each stage of shopping - from ordering to personal collection of the parcel. We fulfill all wishes, so if you have your own packaging tips or other guidelines, please let us know by e-mail or telephone when placing your order.
COST OF DELIVERY
Payment for the order can be made by transfer (prepayment) or quick payment by Przelewy24 or PayPal. Shipping by courier for orders over PLN 99.00 is FREE :)
Courier delivery (InPost) - allows delivery of the parcel usually within 24 hours of sending it.
PLN 19 - for prepaid orders
Postal parcel 48 hours - usually reaches the recipient within 2 business days.
PLN 12.00 - for prepaid orders
PLN 0 - for orders over PLN 99
Parcel locker (InPost) - the parcel is delivered to the parcel locker within 1-2 business days from sending
PLN 11.90 - for prepaid orders
Priority registered mail - usually reaches the recipient within 2 business days.
PLN 12.00 - for prepaid orders
PLN 0 - for orders over PLN 99
International shipment (within the entire European Union) - PLN 39
PAYMENT METHODS
Fast transfer (Przelewy24 and PayPal - electronic payment) - the most convenient and very quick way to make a payment. When placing an order, you will be automatically redirected to the DotPay website to finalize the transaction. The system allows payment by credit card or quick transfer from selected Polish banks. Przelewy24 and PayPal transactions ensure the highest level of security. We do not charge any additional fees for them.
Payment by transfer - In this form, you must pay the entire amount of the order, including any shipping costs, to the account:
Payment details in PLN/EURO/USD
Comax Group Sp. z o. o.;
street 1 Maja 39,
71-627 Szczecin
The order processing time depends on the moment the payment is received. Depending on the bank, it usually takes up to two business days. In order to complete the order faster, you can send payment confirmation to the e-mail address: info@sextoyshop.pl
+48 726-827-159
Hint:
You can remove this information by activating Premium Plan